At JustMattress.ca, we value our customers’ trust and are committed to protecting their personal information. This Privacy Policy explains how we collect, use, and protect the personal information of our website visitors and customers.

What Personal Information Do We Collect?

When you visit our website, JustMattress.ca, or make a purchase, we may collect the following types of personal information:

1. Contact Information: Your name, email address, phone number, and physical address.
2. Order Information: Details about your purchases, including product information, payment method, and shipping address.
3. Account Information: If you create an account on our website, we may collect your username, password, and other account-related information.
4. Browsing History: Information about your browsing behavior on our website, including pages visited, products viewed, and search queries.
5. Device Information: Information about the device you use to access our website, including IP address, browser type, and operating system.

How Do We Use Your Personal Information?

We use your personal information for the following purposes:

1. Order Fulfillment: To process and fulfill your orders, including shipping and delivery.
2. Communication: To communicate with you about your orders, account, and other customer service-related matters.
3. Marketing: To send you promotional emails, newsletters, and special offers.
4. Website Improvement: To analyze browsing behavior and improve the overall user experience on our website.
5. Compliance: To comply with applicable laws and regulations.

How Do We Protect Your Personal Information?

We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include:

1. Encryption: We use industry-standard encryption to protect sensitive information, such as credit card numbers.
2. Secure Servers: Our website is hosted on secure servers that are regularly updated and maintained.
3. Access Controls: Only authorized personnel have access to your personal information.
4. Data Retention: We retain your personal information for as long as necessary to fulfill the purposes outlined above, unless a longer retention period is required by law.

Sharing Your Personal Information

We may share your personal information with:

1. Service Providers: Third-party service providers that help us fulfill orders, process payments, and provide customer service.
2. Shipping Partners: Shipping carriers and logistics providers that help us deliver your purchases.
3. Marketing Partners: Third-party marketing partners that help us send promotional emails and offers.
4. Law Enforcement: Law enforcement agencies, courts, or regulatory bodies, as required by law.

Your Rights and Choices

You have the following rights and choices regarding your personal information:

1. Access: You can request access to your personal information at any time.
2. Correction: You can request corrections to your personal information.
3. Deletion: You can request deletion of your personal information.
4. Opt-out: You can opt-out of marketing emails and promotions at any time.
5. Cookie Management: You can manage cookies on our website by adjusting your browser settings.

Cookies and Tracking

We use cookies and other tracking technologies to improve your browsing experience and provide personalized content. You can manage cookies by adjusting your browser settings.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the updated policy on our website.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us below:

Contact Customer Service

By using our website, you acknowledge that you have read, understood, and agree to this Privacy Policy.